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Office 304-B Amna Plaza Near Radio Pakistan Peshawar Road Rawalpindi

complaint MANAGEMENT system

A complaint management system is a comprehensive software solution designed to streamline and organize the process of receiving, tracking, and resolving customer complaints and issues. It centralizes customer feedback, facilitating efficient communication, and enabling businesses to address concerns promptly. By automating complaint handling, it enhances customer satisfaction, fosters trust, and helps organizations continually improve their products and services.

If you want to request a custom modification, just contact us and tell us what you need.​

Organized Complaint Management
Organize Complaint management process with logging the complaint with a ticket number.
Intuitive Dashboard
A nicely designed Dashboard gives the most logical view of how is your product performing.
Highly secure system with user rights, Limit the access over each feature to hide from any user.
Customer Mobile Application
Mobile App enables your valuable customer to log a complaint with problem details.
Guided Workflow
A good complaint management system helps you in investigations on track.
Reports & Analytics
To help understand complaint trends and the number of complaints.
Quick Start
Easy Installation & Use.
Exclusive Feature
Why you should use CMS?
User Manual
Management System
User Groups
Create user groups to ensure that the right people have access.
Dash board
The dashboard will display after successful login any user of CMS.
Basic Process of this module User verification through SMS/Email.
User Role
Unlimited User Role create option and Permission assign..
Basic Process of this module User verification through SMS/Email.
System Administrator can Manage Super Admin like create/edit..
Supporting Staff
The Supervisor has permission to change/re-assign a Support Staff.
Activity Log
System Administrator can see all users activity from here to prepared for every purpose.
  • Browsers – IE 9+ , Firefox 32.6+, Chrome 20.0+, Opera 30.0+, Safari 5+
  • Framework – Laravel
  • Language – PHP 5.4+, AJAX, jQuery
  • Design – HTML 5, CSS 3, JavaScript
  • Database – MySQL 5.5+
  • Server – Apache 2.4+

Ready to Go for Development: We have a team of dedicated developers who are ready to work on your requirements for app or web development. Our solution is robust & highly scalable.

Support & Maintenance: We support our customers from business analysis, designing, development, maintenance. Our team is always available to solve your query.

Cost- Efficient: Our development varies with your requirement. We assure to give cost efficient solution of development.

Future Extendibility: You can extend the features & functionality in your customised app in future if you want to explore more. This feature doesn’t come up with a ready made script.

Clients Satisfaction
Problem Solving
24/7 Availability
Productivity & Quality Work
Secured Service

Before Starting A Project You can Consult with our team.


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