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Office 304-B Amna Plaza Near Radio Pakistan Peshawar Road Rawalpindi

Pak ARMY – Complaint Management System – SMARTCMS

A Complaint Management System (CMS) is a software application designed to efficiently handle, track, and resolve customer complaints or issues. It is used by businesses and organizations across various industries to manage customer feedback, complaints, and suggestions. The primary goal of a CMS is to streamline the process of addressing customer concerns and improving overall customer satisfaction.

If you want to request a custom modification, just contact us and tell us what you need.​

  • Complaint Submission
  • Ticket Generation and Tracking
  • Categorization and Routing
  • Centralized Database
  • Communication and Collaboration
  • Automated Notifications
  • Escalation Management
  • SLA (Service Level Agreement) Monitoring

EZILINE PROVIDES A WIDE RANGE OF WEB APPLICATIONS INCLUDING:

  • Database Design & Development
  • E-commerce Solutions
  • Content Management System
  • Real Estate Applications
  • Customized Applications
  • Online Forms
  • Customer Support Systems, CRM
  • Email Newsletter Marketing Systems
  • Discussion Forums
  • Event Booking
Eziline is a high-end innovative Web Developer based in Pakistan, UK.
We are pioneer in providing superior and world standard
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