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16 questions · 5 topics

Frequently asked questions.

Straight answers for clients anywhere in the world: how we work, what it costs, how long it takes and what happens after launch.

?EZILINE SOFTWARE HOUSE

01Working with Eziline

What does Eziline do?

Eziline Software House builds custom software, ERP systems, websites, mobile apps and AI automation, and sells ready-made business software. We have been building software since 2007, with 350+ people and 7,500+ clients.

Do you work with clients outside Pakistan?

Yes. We work with clients in 25 countries. Our development team and head office are in Pakistan, with sales offices in London, Paris and New York.

Why outsource software development to Eziline?

You get an experienced in-house team with 18 years of delivery behind it, a fixed-price quote after a free consultation, and sprints with live demos you can follow from anywhere. Our systems run complaint management for the Pakistan Army, an LMS for the Pakistan Air Force, a hotel ERP for FWO's Marco Polo resorts and AI payroll-tax evaluation for an Italian government body.

What are your working hours?

Monday to Friday, 9:00am to 6:00pm Pakistan time (UTC+5), which overlaps with the working morning in the UK and Europe. WhatsApp is usually the fastest way to reach us.

I only have a rough idea. Is that enough to start?

Yes. Tell us the goal; working out the right solution is part of the free consultation.

02Cost and payment

How much does a project cost?

We quote a fixed price per project after a free consultation. The price depends on scope: features, integrations, number of pages or screens, languages and who supplies the content. We reply to quote requests within one working day.

Is the first consultation free?

Yes. The first consultation is free and there is no commitment. We scope the work together and then send a proposal.

How do we pay?

By bank transfer or digital payment. We send the account details with each invoice.

03Timeline and process

How long does a project take?

Custom projects usually reach their first live release in about 40 days, delivered in sprints. Our ready-made software can be live in about 7 days, including your branding, data migration and staff training.

How does a project run?

In six steps: a free consultation and scope, wireframes and design approval, development in sprints with live demos, QA before every release, launch with deployment and training, then ongoing support.

How do we follow progress from another country?

Designs and demos are shared on screen, every milestone is tracked in your Ezi Tasker project panel, and you get email updates as work is completed. Changes are agreed in writing before they are built.

Can the website or app be in more than one language?

Yes. Multi-language websites and apps are part of the service, in English, Urdu or any language your customers read.

04Technology

Which technologies do you use?

For web and business software: Laravel, React, Node.js, .NET and MySQL. For mobile apps: Flutter, React Native, Kotlin, Swift and Firebase. For AI: Python, OpenAI, TensorFlow and OpenCV. For websites: WordPress, WooCommerce, Shopify and Tailwind.

05Hosting and support

Who hosts the software?

We can host it for you, with backups and online support, or deploy it on your own server or cloud, such as AWS or Google Cloud.

What happens after launch?

We support what we build for years after go-live, with 24/7 online support. Existing clients raise tickets through our Help Desk or their Ezi Tasker project panel.

How quickly will you reply?

Within one working day, Monday to Friday, 9:00am to 6:00pm Pakistan time. WhatsApp is usually faster: Sales +92 321 2225212, Support +92 345 5555396, US +1 424 242 2327.

Question not here?

Ask our team directly.

Free consultation, no commitment. Email info@eziline.com or call 051-5491184.