Mobile app · Corporate
SMART CMS Complaint App
Mobile app for our SMART CMS complaint management system: launch a complaint, follow it through assignment and resolution, chat with the assigned technician and review the service once it is done.
Published app. Live on Google Play; the screenshots on this page come from the app's store listing. Ask us for a walkthrough or a similar app for your business.
What was built
6 modules and features in SMART CMS.
DashboardTotal, unassigned, in-progress and completed complaints.
Launch complaintChoose a category and sub-category, describe the problem and submit.
Track complaintTimeline from raised to assigned, check-in and resolved.
Chat with technicianMessage the assigned technician from the complaint screen.
ReviewsStar rating and written feedback on completed complaints.
LoginEmail or mobile number sign-in.
Screenshots
6 screens from the platform.
Click any screen to open it full size.
Technology
Built on a stack we support for years.
Typical stack for mobile apps at Eziline, with free online support and upgrades after go-live.
Android
- 01DiscoverFree consultation and scope
- 02DesignWireframes and UI approval
- 03DevelopSprints with live demos
- 04TestQA before every release
- 05LaunchDeployment and training
- 06Support24/7 online support
Ask for a demo
Want something like SMART CMS?
We customise it for your business with your branding, data and workflows. Free consultation, no commitment.