Web app · Corporate
SMART CMS Complaint Management System
Web-based complaint management system for receiving, tracking and resolving customer complaints, with customer feedback centralised in one place. Built on Laravel, PHP and MySQL.
Real project. Listed on our portfolio since it was delivered; screenshots are from the platform as shown on the original project page. Ask us for a reference or a live demo.

What was built
6 modules and features in SMART CMS.
User-friendly dashboard
Complaint submission
Workflow automation
Multi-channel integration
Analytics & reporting
Knowledge integration
Technology
Built on a stack we support for years.
Typical stack for web applications at Eziline, with free online support and upgrades after go-live.
LaravelPHP 5.4+AJAXjQueryHTML5CSS3JavaScriptMySQL 5.5+Apache 2.4+
- 01DiscoverFree consultation and scope
- 02DesignWireframes and UI approval
- 03DevelopSprints with live demos
- 04TestQA before every release
- 05LaunchDeployment and training
- 06Support24/7 online support
Ask for a demo
Want something like SMART CMS?
We customise it for your business with your branding, data and workflows. Free consultation, no commitment.







