An AI receptionist that never misses a call.
Missed calls are missed customers. An AI receptionist answers on the first ring, day and night, greets callers in your brand voice, answers the usual questions, books the appointment and passes only the calls that need a person. Eziline builds it around your own prices, hours and rules.
- CallerCan I see the doctor tomorrow evening?
- AgentDr Example has slots at 5:00 and 6:30 tomorrow. Which one suits you?
- CallerSix thirty.
- AgentBooked. I am sending the confirmation to your WhatsApp now.
Example conversation (illustration)
What an AI receptionist handles.
- After-hours callsNights, weekends and public holidays are covered without a night shift.
- Overflow when lines are busyCallers are answered at once instead of waiting or hanging up.
- Common questionsOpening hours, prices, directions, services and policies, answered from your documents.
- Appointment bookingChecks your real availability, books, moves or cancels, then confirms on WhatsApp or SMS.
- Message takingName, number and the reason for the call, sent to the right person straight away.
- Call routingUrgent or VIP callers are transferred to the right extension or mobile.
- Caller recognitionIt looks the number up in your CRM so repeat callers are greeted properly.
- Daily call reportWho called, what they wanted and what happened, in one short summary.
From ring to result.
- 01GreetingA short greeting in your business name, in English or Urdu.
- 02IntentThe agent works out whether this is a question, a booking, a complaint or an emergency.
- 03Answer or actionIt answers from your knowledge base or books through your calendar or software.
- 04Transfer if neededAnything outside its rules goes to a person with a summary.
- 05Follow-upA confirmation to the caller and a log entry for your team.
Where an AI receptionist fits best.
Any business where the phone rings more than your team can answer.
Connected to the systems you already run.
An AI voice agent is only useful if it can read and write your real data. We connect it through APIs, and we build the missing piece when a system has none.
Hear an AI voice agent on a real call.
We run a live demo call so you can hear the agent on a real phone line, then build one around your own business questions.
Talk to our sales team on 0321 2225212, Monday to Friday, 9am to 6pm Pakistan time.
A clear process on every project.
- 01DiscoverFree consultation and scope
- 02DesignWireframes and UI approval
- 03DevelopSprints with live demos
- 04TestQA before every release
- 05LaunchDeployment and training
- 06Support24/7 online support
AI Receptionist: frequently asked questions.
Will callers know they are talking to an AI?
We recommend the agent says so in the greeting, and in some countries the law may require it. Callers are usually fine with it when the call is quick and the agent solves the problem. You choose the wording.
What happens if the agent cannot answer a question?
It says so honestly, takes a message or transfers the call to your team, and logs the question. We use those logged questions to improve its knowledge base.
Can it work next to my human receptionist?
Yes. Many clients let people answer in office hours and switch the agent on after hours or when all lines are busy. You can change the rules any time.
How much does an AI voice agent cost?
We quote a fixed price after a free consultation. It depends on the call volume, the languages, the systems it must connect to and the telephony provider. Call minutes are billed at usage rates by the telephony and AI providers, and we show you the estimate before you commit. We reply to quote requests within one working day.
Does it work with my existing phone number?
Usually yes. You either forward your current number to the agent or move the number to a cloud telephony (SIP) provider. What is possible depends on your country and your current carrier, and we check this first.
Which languages can the agent speak?
English and Urdu are our starting point. For any other language we test the agent on your real call recordings during scoping, and only promise a language once it passes that test.
Can the agent hand a call to a person?
Yes. You set the rules: an angry caller, a payment dispute, a request the agent cannot answer, or a caller who simply asks for a person. The call goes to your team on a phone line or a mobile, with a written summary so the caller never repeats themselves.
Is it safe to record and transcribe calls?
We add a recording notice where the law requires one, keep transcripts in your own account, and let you delete them. For outbound calls we respect your do-not-call list and calling hours. You remain responsible for following the calling rules of your country, and we configure the agent to your rules.
How long does it take to build?
Like our other custom projects, a first live version usually takes about 40 days, built in two-week sprints with a demo at the end of each. We confirm the plan after scoping one use case, usually the busiest call type first.
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